T&Cs

  • 12 hours notice required for cancellations and rescheduled appointments.

  • All cancellations and rescheduled appointments are to be done online. No calls, messages or email requests will be accepted.

  • Session payment forfeited for No Show.

  • Bookings are run on the hour. Late arrivals will only be accepted up to 15mins into session. Any later and the session is classed as a non-refundable No Show. You will not be able to enter the sauna for a shorter session. You cannot reschedule the appointment.

  • You are not guaranteed the Sauna room you have requested.

  • For 2 person sessions, entry into the sauna for second person, is only allowed once the details required by Term & Conditions has been properly filled and signed by second participant.

  • Packages are non-refundable, non-transferrable and are valid for 90 days from purchase date. 20 x sweat sessions are valid for 4 months from purchase date.

  • Packages cannot be shared amongst family members or friends.

  • No suspended packages.

  • Gift Certificates are valid for 1 year from date of purchase.

  • Strictly no person under 16 is permitted.  Photo ID with DOB must be produced when asked. Parents signing on behalf of their child must accept full responsibility as stated in paragraphs below.

  • No visibly intoxicated person will be permitted.

  • Avoid infrared saunas, should you be/are using/have had: during severe cold or flu, pregnant, breastfeeding, heart attack, hemophilia, drug/steroids, dermatitis, brain tumours. People suffering from obesity or with a medical history of heart disease, low or high blood pressure, circulatory system problems or diabetes should consult a doctor prior to using the sauna.

  • I accept there is potential risk of personal injury or death in using an infrared sauna and I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Sweatbox Saunas or staff for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

  • I understand and accept that booking infrared sauna sessions with Sweatbox Saunas demonstrates that I agree with the above Terms & Conditions.